Terms and Conditions
Effective Date: 06/10/26
Welcome to Turbo Dealer Websites (“TDW,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, forms, content, tools, and any related products or services offered by Turbo Dealer Websites.
By accessing this website, submitting a form, requesting information, scheduling a consultation, purchasing services, or using our services, you agree to these Terms. If you do not agree, please do not use this website or our services.
1. About Turbo Dealer Websites
Turbo Dealer Websites provides website solutions, lead-generation tools, website management, Smart Forms, Buyercall integration, Lead Boost services, SEO and AI search content support, and related digital marketing services for independent, BHPH, and other automotive dealers.
Specific services, pricing, features, timelines, add-ons, and deliverables may vary based on the package, proposal, invoice, service agreement, or written scope of work provided to the client.
2. Use of This Website
You agree to use this website only for lawful purposes. You may not use this website to:
- Violate any applicable law or regulation
- Submit false, misleading, or fraudulent information
- Attempt to gain unauthorized access to our systems
- Interfere with the operation or security of the website
- Copy, scrape, reproduce, or misuse website content without permission
- Upload malicious code, spam, or harmful content
- Impersonate another person, business, or organization
We reserve the right to restrict or terminate access to the website or services if we believe these Terms have been violated.
3. Service Information
Information on this website is provided for general informational and marketing purposes. We make reasonable efforts to keep service descriptions, package information, pricing, features, and availability accurate, but we do not guarantee that all information is complete, current, or error-free.
We may update, modify, add, remove, or discontinue services, features, packages, pricing, promotions, or website content at any time without notice.
4. Quotes, Packages, and Pricing
Any pricing shown on this website is provided for general reference and may not include all applicable fees, add-ons, setup charges, third-party costs, custom development work, advertising spend, taxes, or other expenses.
Final pricing, billing terms, service details, and deliverables will be confirmed in a proposal, invoice, order form, written agreement, or other approved communication.
Unless otherwise stated in writing:
- Setup fees may be required before work begins
- Monthly service fees may be billed in advance
- Add-ons may require additional fees
- Advertising budgets are separate from management or service fees
- Third-party platform fees may be billed separately
- Late payments may delay work, launch, support, or access to services
5. Payment Terms
Clients agree to pay all approved fees, setup charges, monthly service fees, add-on charges, advertising budgets, third-party fees, and other amounts due according to the applicable invoice, proposal, or service agreement.
If payment is late, declined, disputed, or not received, we may suspend work, pause services, delay launch, restrict access, remove unpaid features, or terminate services. The client remains responsible for amounts owed for services already provided, work performed, or costs incurred.
6. Client Responsibilities
To provide services effectively, we may require information, access, approvals, assets, or cooperation from the client. The client is responsible for providing accurate and timely information, including but not limited to:
- Dealership name, contact information, and business details
- Logo, branding, images, and dealership content
- Inventory feed or inventory provider information
- Website domain and DNS access, when needed
- CRM, email, form, call tracking, or lead routing details
- Financing information, offers, disclosures, and legal requirements
- Compliance requirements, OEM requirements, or advertising restrictions
- Approval of website content, forms, pages, campaigns, and launch details
Delays in providing required information, access, approvals, or payment may delay the project timeline or launch date.
7. Website Content and Accuracy
The client is responsible for reviewing and approving all dealership-specific content, including but not limited to:
- Vehicle information
- Pricing, payments, down payments, specials, and offers
- Finance language and credit-related statements
- Warranties, guarantees, disclaimers, and disclosures
- Location, contact information, hours, and maps
- Compliance language and advertising claims
- Inventory descriptions and website pages
Turbo Dealer Websites may assist with content, formatting, structure, SEO, and lead-focused messaging, but the client remains responsible for ensuring dealership-specific information is accurate, lawful, current, and compliant with applicable laws, regulations, lender requirements, OEM requirements, and advertising standards.
8. Lead Generation and Results
Turbo Dealer Websites is designed to help dealers improve website performance, lead capture, visibility, tracking, and follow-up opportunities. However, we do not guarantee specific business results unless a written guarantee is provided in a signed agreement.
Actual results may vary based on many factors, including market conditions, inventory, pricing, competition, dealership reputation, advertising budget, website traffic, sales process, follow-up speed, CRM usage, credit policies, third-party platform performance, and consumer behavior.
Any examples, case studies, estimates, projections, or performance statements are provided for informational purposes and do not guarantee future results.
9. Lead Boost, Visitor Identification, and Marketing Tools
Some packages or add-ons may include Lead Boost, MailX2, Web Detective ID, retargeting, visitor identification, automated follow-up, call tracking, form tracking, email campaigns, direct mail, demand campaigns, or other lead-generation technologies.
These services may rely on third-party platforms, data providers, tracking tools, advertising networks, and marketing automation systems. Availability, accuracy, match rates, deliverability, reporting, and performance may vary.
The client is responsible for using all lead data, visitor data, marketing lists, customer information, credit-related data, and follow-up communications in compliance with applicable laws, privacy requirements, consent requirements, advertising rules, and dealership policies.
10. Third-Party Services and Integrations
Turbo Dealer Websites may integrate with or rely on third-party platforms, tools, plugins, providers, or services, including but not limited to:
- Hosting providers
- CRM systems
- Inventory providers
- Email platforms
- Call tracking tools
- Form tools
- Analytics platforms
- Advertising platforms
- Visitor identification providers
- Credit soft-pull providers
- Payment processors
- Security and backup providers
We are not responsible for outages, errors, delays, policy changes, data issues, integration failures, pricing changes, or service limitations caused by third-party providers.
Use of third-party services may be subject to separate terms, privacy policies, fees, and requirements.
11. Domains, Hosting, and Website Access
Domain registration, DNS management, hosting, email hosting, website access, and related technical services may vary depending on the client’s package or setup.
Unless otherwise agreed in writing:
- The client is responsible for maintaining ownership and payment for their domain name
- The client is responsible for providing accurate domain and DNS access when needed
- Hosting may be provided or managed as part of the service package
- Access levels may be limited to protect website performance, security, and system integrity
- Unauthorized changes to the website, plugins, code, hosting, or DNS may affect support eligibility
12. Ownership and Intellectual Property
All Turbo Dealer Websites trademarks, logos, systems, processes, templates, frameworks, layouts, designs, copy structures, code, documentation, images, graphics, and proprietary materials remain the property of Turbo Dealer Websites or its licensors unless otherwise agreed in writing.
Client-provided assets remain the property of the client or their rightful owners. The client grants Turbo Dealer Websites permission to use client-provided logos, images, content, inventory, trademarks, and business information as needed to perform services.
Unless otherwise stated in a written agreement, the TDW framework, templates, design system, platform configuration, proprietary processes, and reusable website components are licensed for use as part of the active service relationship and are not sold or transferred to the client.
13. Website License and Service Access
Turbo Dealer Websites may provide access to a managed website platform, framework, tools, integrations, and related services. This access is provided as part of the active service relationship.
If services are cancelled, terminated, unpaid, or discontinued, access to managed services, hosting, platform tools, premium plugins, proprietary templates, lead tools, integrations, tracking systems, support, updates, and related services may be suspended or removed.
Export rights, migration options, final files, content access, or transfer details may depend on the client’s agreement, account status, technical setup, and payment status.
14. Client-Provided Materials
The client represents that they have the right to provide and authorize use of all materials submitted to Turbo Dealer Websites, including logos, photos, videos, inventory, customer data, marketing lists, reviews, testimonials, trademarks, offers, and written content.
The client agrees not to provide materials that infringe on another party’s rights, violate the law, contain false or misleading claims, or violate privacy or advertising rules.
15. Compliance Responsibility
Automotive advertising, credit-related language, financing statements, payment examples, lead follow-up, email marketing, text messaging, privacy disclosures, and data usage may be subject to federal, state, local, lender, platform, or OEM rules.
The client is responsible for reviewing and approving all compliance-sensitive content and ensuring that their website, advertising, forms, offers, follow-up practices, and use of lead data comply with all applicable requirements.
Turbo Dealer Websites does not provide legal, tax, credit, finance, or compliance advice.
16. Email, Texting, Calls, and Lead Follow-Up
If services include email, texting, call tracking, automated follow-up, lead routing, or campaign tools, the client is responsible for ensuring that communications are sent only to appropriate recipients and in compliance with applicable consent, opt-out, privacy, and communication laws.
The client is responsible for honoring unsubscribe requests, do-not-call requests, opt-out requests, and other communication preferences as required by law.
17. Website Maintenance and Support
Support, updates, maintenance, backups, hosting, security, and managed services may vary by package. We may provide reasonable support for included services during normal business hours or as otherwise stated in writing.
Support may not include custom development, third-party platform troubleshooting, client-caused errors, unauthorized changes, advanced integrations, custom design requests, advertising management, or services outside the approved scope unless agreed separately.
18. Project Timelines
Any launch dates, project timelines, or delivery estimates are estimates only unless expressly guaranteed in writing. Timelines may change due to client delays, missing information, technical issues, third-party provider delays, scope changes, payment delays, compliance reviews, or other circumstances outside our control.
19. Revisions and Scope Changes
Included revisions, edits, page changes, design adjustments, form changes, or content updates may vary by package or agreement.
Requests outside the approved scope may require additional fees, revised timelines, or separate approval. We reserve the right to determine whether a request is included in the current package or qualifies as additional work.
20. Cancellations and Termination
Cancellation terms, contract length, renewal terms, and termination rights may vary by agreement, invoice, or package.
Unless otherwise agreed in writing:
- Setup fees are non-refundable once work has started
- Monthly fees may not be prorated
- Third-party fees, ad spend, data fees, and platform costs may be non-refundable
- Unpaid balances remain due after cancellation
- Services may be suspended or terminated for nonpayment, misuse, violation of these Terms, or failure to cooperate
21. Refunds
Refunds are not guaranteed and may depend on the specific service, work completed, costs incurred, third-party fees, and written agreement.
Because website setup, design, configuration, content, integrations, strategy, support, and marketing services often involve time, labor, platform costs, and third-party expenses, setup fees, completed work, monthly service fees, advertising spend, data fees, and third-party costs are generally non-refundable unless otherwise agreed in writing.
22. Testimonials, Portfolio, and Client Examples
Unless a client requests otherwise in writing, Turbo Dealer Websites may display client names, logos, website screenshots, public website links, and general project examples in our portfolio, marketing materials, website, social media, or sales presentations.
We will not intentionally disclose confidential business information without permission.
23. Confidentiality
We may receive non-public business information from clients during the course of providing services. We will take reasonable steps to protect confidential information and use it only as needed to provide services, support the client relationship, comply with legal obligations, or protect our rights.
Confidential information does not include information that is publicly available, independently developed, already known, or received lawfully from another source.
24. Disclaimer of Warranties
This website and our services are provided on an “as available” and “as provided” basis, except as otherwise stated in a written agreement.
We do not warrant that the website or services will be uninterrupted, error-free, fully secure, free from defects, or guaranteed to produce specific results. We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
25. Limitation of Liability
To the fullest extent permitted by law, Turbo Dealer Websites, its owners, employees, contractors, affiliates, providers, and partners will not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from or related to this website, services, third-party tools, delays, outages, data issues, marketing performance, or business results.
To the fullest extent permitted by law, our total liability for any claim will not exceed the amount paid by the client to Turbo Dealer Websites for the specific service giving rise to the claim during the three months before the claim arose.
26. Indemnification
You agree to defend, indemnify, and hold harmless Turbo Dealer Websites, its owners, employees, contractors, affiliates, providers, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from:
- Your use of the website or services
- Your violation of these Terms
- Your violation of any law or regulation
- Your provided content, data, images, offers, or materials
- Your advertising, financing, credit, privacy, or compliance obligations
- Your misuse of leads, data, tools, integrations, or third-party platforms
27. No Legal, Financial, or Compliance Advice
Turbo Dealer Websites provides website, marketing, lead-generation, and related digital services. We do not provide legal, financial, tax, credit, lending, or regulatory advice.
Clients should consult their own attorneys, compliance advisors, lenders, or other qualified professionals regarding legal, credit, advertising, privacy, and regulatory obligations.
28. Changes to These Terms
We may update these Terms from time to time. When changes are made, we will update the effective date at the top of this page. Your continued use of the website or services after updated Terms are posted means you accept the updated Terms.
29. Governing Law
These Terms are governed by the laws of the State of South Carolina, without regard to conflict of law principles, unless otherwise required by applicable law or agreed in a separate written agreement.
30. Contact Us
If you have questions about these Terms and Conditions, contact us at:
Turbo Dealer Websites
201 West Main Street
Lexington, SC